Market Leading Service
Dependable service and support, whenever you need it, wherever you are.
OPS Networks are leading the industry in providing first-class communication technology support and services to Enterprises throughout Australia – we provide support on a day-to-day basis through our Service Desk team and maintain systems behind the scenes as part of our Managed Services.
Our Communications Engineers combine customer centric thinking with technical genius to address technical issues quickly. We become a valuable extension of your technical team, bringing a suite of skills that bolsters your technical team and supports your Enterprise transformation through harnessing contemporary communication technology.
Our consultants all have a Business Analyst background and are able to map out business challenges to align these to technical solutions that bring a tangible benefit to your operations, streamlining processes, removing bottlenecks and making the complex simple.
This unique combination of people makes us a valuable part of your team – we’re here to provide reliable and dependable communication solutions 24×7.
We utilise industry standards to manage our service and projects, ITIL (Information Technology Information Library) is a framework developed to standardise how technical services and support should be delivered. We have developed our processes and tools based on the ITIL framework to be able to manage incidents, problems and changes in a logical and clear way to be able to provide the best service in the industry. The diagram below illustrates how we utilise ITIL to provide market leading services and support:
To learn more about how your communication technology should be contact us today